Terms of service

Welcome to Private Medical Letter ( privatemedicalletter.co.uk). By using our services to obtain private medical letters, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.

Definitions

  • "Service" refers to the drafting and provision of private medical letters by Health Reports.
  • "User" refers to any individual accessing or using our Service.
  • "Agreement" refers to these Terms and Conditions.

Use of Service

  • Eligibility: You must be at least 18 years old to use our Service. By using the Service, you confirm that all information provided is accurate and complete.
  • Purpose: The Service is intended for the creation of private medical letters based on information provided by you or your healthcare provider. It is not a substitute for medical advice, diagnosis, or treatment.
  • Prohibited Use: You agree not to use the Service for any unlawful purpose or in violation of any applicable laws or regulations.

Payments

  • Fees: All services are subject to fees, which will be communicated to you before payment.
  • Payment Methods: Payments must be made through approved methods. We do not store your payment details; third-party providers process these securely.
  • Payment is being process by Shopify Payment Gateway.
  • Refunds: Refunds will be provided only in accordance with our Refund Policy, which can be requested at any time.

Delivery

  • Processing Time: We aim to deliver your medical letter within the agreed timeframe. However, we are not liable for delays caused by factors beyond our control.
  • Delivery Methods: Letters will be delivered electronically or via other methods agreed upon with you in advance before the order has been placed.

Accuracy of Information

  • User Responsibility: You are responsible for ensuring that all information provided to us is accurate, complete, and up to date.
  • Disclaimers: We rely on the accuracy of the information you provide and do not verify its correctness. Errors or omissions may result in delays or inaccuracies in your medical letter.

Intellectual Property

  • Ownership: All content, including templates and documents created by Health Reports, remains our intellectual property.
  • Use of Content: You are granted a limited license to use the content solely for its intended purpose.

Limitation of Liability

  • To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our Service.
  • Our total liability for any claim shall not exceed the fees paid for the Service in question.

Termination

  • By You: You may terminate this Agreement by ceasing use of the Service.
  • By Us: We reserve the right to terminate your access to the Service at any time for breach of these Terms and Conditions.

Governing Law

This Agreement is governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Health Reports

Email: info@privatemedicalletter.co.uk

By using our Service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.